Understanding the Google Ads Recovery Process
A transparent look at each phase, from your initial submission through final resolution.
Your Path to Recovering Overcharges
Qualified legal professionals manage the entire claims process on your behalf.
Submit Your Details
Complete a short questionnaire about your company and Google Ads spend. It takes about five minutes and no paperwork is needed.
Quick Review
The tool will review your eligibility and estimate potential recovery. You will then receive an engagement agreement from the legal team.
Case & Arbitration
Your legal team builds the case, files with the arbitration body, and manages every step from evidence gathering through settlement.
Collect Your Recovery
If resolved in your favor, the legal team will collect your compensation. You pay nothing if the claim does not succeed.
What Is Arbitration?
Arbitration is a private dispute resolution process where an independent, neutral arbitrator reviews the evidence and issues a binding decision. Google's U.S. Terms of Service include a binding arbitration clause, meaning most advertising billing disputes are resolved through this well-established legal mechanism rather than traditional court proceedings.
Efficient Process
Proceedings are typically faster and more streamlined than traditional litigation, with structured timelines and focused hearings.
Individual Merit
Each case is evaluated independently on its own merits, with outcomes determined by the specific facts and evidence of your claim.
Confidential & Binding
The process is private and confidential. Decisions issued by the arbitrator are legally binding and enforceable.
The Legal Team Handles the Heavy Lifting
Your involvement is minimal. The attorneys manage virtually everything.
What you do
Complete a short questionnaire ~5 minutes
Provide your ad spend records easy download from Google Ads
Sign the representation agreement
In some cases, company principals may be asked to provide testimony as part of the arbitration process.
Your attorneys manage everything else from here.
What the legal team handles
- Evaluating your eligibility and assessing your case
- Review of your advertising spend records
- Quantifying excess charges and estimating damages
- Preparing and submitting all arbitration documents
- Corresponding directly with Google's legal team
- Negotiating terms and bringing your claim to a close
Take the First Step Today
Getting started is straightforward and completely free. There is no commitment required and zero financial risk on your end.
See What You May Be Owed